Customer Testimonials

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DealerRater Jan 26, 2023

I bought a new 2023 3 series last month from BMW Barrington and I just want to appreciate the amazing staff and experience at this dealership. Brandon Velarde and Terry Kioutas took great care of me and provided everything that I wanted. I was impressed with the professionalism and business practices at this dealership and it was a very smooth process. I recommend this dealership if you’re looking for a vehicle. Great job!!!

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DealerRater Jan 11, 2023

Classy and a beautiful selection of cars. Chris Roehm was great to work with! I would definitely recommend.

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DealerRater Jan 11, 2023

I had a really good experience working with the folks at Barrington. Everything was straight forward and transparent. I had the pleasure of working with Angel and I would recommend him to anyone that is interested in purchasing a car through them. He's always accessible and gets back in a timely manner - even on his days off. He was ready to work with me through my requests and made the experience great. I also appreciate Terry for his insights and approvals for my requests. Both of them made the experience enjoyable for me.

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DealerRater Jan 11, 2023

After an absolutely terrible experience with another dealership Motor Works was the TOTAL opposite. Everyone was so friendly, helpful, and transparent! My father and I came in to view and test drive a vehicle. Wasiq N. helped us along the way and after the test drive my father and I knew that this was the vehicle for me. Wasiq stayed after hours to answer questions, go over details, and get started on paper work. He was efficient, transparent, personable and very pleasant to work with! The vehicle was scheduled for service Wasiq made sure to provide day to day updates ...

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DealerRater Jan 11, 2023

Awesome experience from sales to sales manager to GM. I would recommend this dealership to friends and family. Jason

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DealerRater Jan 8, 2023

Easiest purchase I have ever made on a car. My purchase was over the course of two days as there was another buyer before me. Shreena kept me up to date throughout the whole process, no pressure, transparent and very professional. She worked along with Joshua who was also nothing but helpful and professional throughout. Highly recommended!

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DealerRater Jan 7, 2023

This is the best dealership. I’ve always had the best experience here. They have amazing staff and are very organized.

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DealerRater Jan 7, 2023

Angel was very communicative and we had no problems. Great salesman and personality, highly recommended.

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DealerRater Jan 5, 2023

Lance was fantastic to work with. There was never any pressure or fabricated timelines. Everything moved at a comfortable pace. I never felt like I was being sold, and I felt the information I was getting was authentic and trustworthy. Lance was patient and knowledgeable. A great transaction all-around. Many thanks to Lance, Dana, and the entire team.

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DealerRater Jan 3, 2023

Lance made the process of Leasing my first BMW (2023 M440I XDrive convertible) very smooth and easy. He was very courteous, professional and transparent in the process. All of my questions were answered and concerns were taken care of. Special mention to Terry for being open and fair with the process. The place itself deserves a 5 star! I definitely recommend Motor Werks.

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DealerRater Dec 29, 2022

The MotorWerks dealership group is amongst the best in the industry. Inventory and most importantly the salesman are top notch.

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DealerRater Dec 29, 2022

Brandon and Joshua made my experience at BMW the best. They ensured the process was not overwhelming and respected my time. In addition, they were so patient as I made quite a few changes. I am very thankful for ensuring that I was very happy and satisfied.

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DealerRater Dec 7, 2022

I had the pleasure of working with Angel on purchasing my X5. Angel was very patient in answering all of my questions. He responded quickly, even on his day off! He was a man of his word and worked hard to get a great deal on my trade in. I recommend Angel and Barrington BMW for your next purchase

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DealerRater Dec 7, 2022

Great experience! I worked with Brandon V to purchase a '23 M3 and it was a pleasure. He was easy to work with, transparent, and professional. I appreciate that I was never pressured into any decisions and received unbiased and practical answers when I had questions. He went out of his way to accommodate my circumstances to ensure everything would go smoothly. I would happily work with Brandon and the BMW of Barrington team again and have no hesitations referring him to friends. A shoutout to Terry K for always being open and fair the during process.

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DealerRater Dec 5, 2022

The infrastructure seems in place to offer a 5 star experience, but minor nuances led to my 4 star rating like having to switch offices to go to actually purchase the car in the infinity wing of the dealership.

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DealerRater Dec 5, 2022

EXCELLENT service! shreena went WAY over and above to make the process of purchasing a car smooth and simple. Best service I’ve had. Highly recommend. will see you again.

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DealerRater Nov 27, 2022

Purchased a 2022 BMW X5. I highly recommend working with Ozzie. He is very knowledgeable. Professional and friendly. Excellent service!

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DealerRater Nov 26, 2022

I had the pleasure of working with Angel to purchase our BMW X7. He was easy to work with, professional and knowledgeable, and made the process of purchasing a new vehicle easy and actually enjoyable! We’re so happy with our new BMW and hope to work with Angel again in the future. Thank you!

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DealerRater Nov 23, 2022

The entire process from start to finish went smoothly. No pressure to buy which is unheard of in auto sales.

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DealerRater Nov 20, 2022

I had the pleasure of working with Shreena at BMW of Barrington. She was very accommodating, helpful, and made the buying process easy. This was one of my best experiences when purchasing a vehicle. Similarly, the finance department worked their magic in helping me purchase my dream vehicle. I would definitely recommend going to BMW of Barrington and working with Shreena!

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DealerRater Nov 16, 2022

I was searching for preowned BMW M760 with particular options. For 3 months I found nothing local. I expanded my search and found the exact spec that I was looking for. The price was excellent, so I inquired right away. I was working with Brandon and Josh, both were very helpful and walked me through the painless process of buying a vehicle 1,000 miles away. After a couple of simple steps I had a one-way flight booked for the next day to fly from Rhode Island to drive the car home. I showed up at 5pm, The car was spotless. Perfect. The ...

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DealerRater Nov 7, 2022

Lance made the process of a remote purchase just as functional and transparent as meeting in person. After my prolonged flight cancellations, delays and late arrival to Chicago, he took the extra step of waiting with the vehicle an hour and half after closing on Sat. That was unexpected and pretty classy! As promised the M4 was in meant condition and a pleasurable drive back to TX.

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DealerRater Oct 31, 2022

Angel made my experience buying my M8 from out of state very easy. Super pleasant transaction.

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DealerRater Oct 26, 2022

Brandon was honest and clear, we had no trouble reaching agreement. Fantastic experience. Ready to go when I arrived for the car!

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DealerRater Oct 25, 2022

My wife and I came in to look at several vehicles. Angel was super accommodating and professional throughout the process. The process of buying was super easy. Highly recommend Angel!

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DealerRater Oct 20, 2022

I've never had great experiences when it came to purchasing a vehicle, however, this time around was different. The entire process from beginning to end was seamless - special thanks Shreena, Josh & Terry. Previously, I leased 2 Audi's and decided it was time for a change. Shreena was extremely knowledgably and understanding. She presented me with different options that were within my budget. We decided to custom build an X3 that I absolutely love. She kept me updated throughout the process and even tracked my car for me. Overall, I had a great experience and I will definitely ...

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DealerRater Oct 14, 2022

Excellent customer service. Helpful online and had everything ready to go when I picked up the car. Lance was terrific. Very personable and well prepared to make the sale go smoothly.

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DealerRater Oct 13, 2022

Very professional, quick responses, picked me up on-time at O’Hare, made buying process very easy!

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DealerRater Oct 12, 2022

Lance was fantastic! Not your typical high pressure sales experience, super professional, super smooth, amazing experience!

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DealerRater Oct 12, 2022

I flew out from Maryland to look at a Dodge Viper and Brandon was my advisor. He was very knowledgeable and professional throughout the entire process. He also assisted in arranging for it's shipping as well so I couldn't ask for more. I would gladly travel further to purchase from Brandon again.

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DealerRater Oct 8, 2022

Jorge and his manager were very helpful and were able to answer all our questions. I would recommend him to all.

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DealerRater Oct 7, 2022

Angel is great at what he does, truly care about his customers. He goes above and beyond to make sure his customer is happy and satisfied!!

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DealerRater Oct 7, 2022

The whole dealership was all good people and angel was very helpful and it was a quick purchase

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DealerRater Oct 7, 2022

Angel was incredibly helpful after I lost my husband. He met me both at home and work to make the process of getting my kids cars arranged. Incredibly respectful and super efficient! Super grateful!

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DealerRater Oct 6, 2022

Barrington Motor Werks is one of the best dealerships I had the pleasure of visiting, everyone was so nice. It was a pleasure to work with Peter Jakob. He is patient, Energetic, and full of options and I test drove several vehicles, I was undecided, and Peter kept me at ease as I made my final decision. I love my choice and I had a ball just looking at all the wonderful cars that Motor Werks has to offer, I highly recommend Motor Werks to anyone who is pondering a new vehicle, you will not be disappointed.

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DealerRater Oct 6, 2022

Purchasing a car is a process I viewed as something I must do but not typically something I look forward to. BMW of Barrington changed this. My sales rep and his manager made the process easy to follow and quite enjoyable. I never once felt as if selling a car was their main or only concern. They took the time to explain every step, educate me on the car I was interested in, and made sure I was completely happy with the deal. Highly recommend.

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DealerRater Sep 24, 2022

BMW of Barrington is an upscale dealership within the Motor Werks facility. My salesman, Peter, is a young, energetic, hard worker who makes sure that he answers all customer questions and satisfies all customer requests during the sales process. I would definitely work with Peter again on future transactions. Peter explained their policy of picking up my vehicle from my home and dropping off a loaner when my vehicle needs maintenance. I like that. I custom ordered my 2023 BMW X5 45e from the factory. I was happily surprised when my vehicle arrived at the dealership roughly one month before originally ...

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DealerRater Sep 23, 2022

Angel is a consummate professional— courteous, never pushy, considerate, and his word is the deal. No padding. No bait and switch. Low key but very knowledgeable. A pleasure— he made the whole car buying process stressless. I would hire him for my business.

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DealerRater Sep 20, 2022

My husband and I had the pleasure of working with Angel to purchase our 1st BMW. He was easy to work with, professional and knowledgeable, and made the process of purchasing a new vehicle easy and actually enjoyable! We’re so happy with our new BMW and hope to work with Angel again in the future. Thank you!

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DealerRater Sep 19, 2022

Angel is very helpful and professional. I would recommend him to everyone! The sale was stress-free.

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DealerRater Sep 9, 2022

Thank you very much for help understanding and explain how is evrything work my wife she is very happy

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DealerRater Sep 1, 2022

Perfect service, very kind and professional. I would highly recommend to anyone. Angel was just excellent from beginning to end

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DealerRater Aug 26, 2022

My experience with Lance and BMW of Barrington was amazing. I will be back for next purchase. A+ customer service and satisfaction.

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DealerRater Aug 20, 2022

Excellent experience. Friendly. Full disclosures on costs. Fast process. Good price. Car was as expected upon pick up. Would purchase here again.

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DealerRater Aug 14, 2022

Ian Higgins was awesome. He was so excited to show us the vehicle that we came to look at. He was very knowledgeable and helpful in the whole buying experience. We even contacted him a few days later, because we had forgot something in our trade in and he was able to find it, which included looking through the garbage. He was able to find it and fedex it to us, with no trouble. We will definitely be back for my mustang, in the near future.

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DealerRater Aug 5, 2022

Lance did an amazing job keeping on top of the logistics of my purchase in some very challenging times. He’s very professional and knowledgeable.

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DealerRater Jul 31, 2022

We made a purchase with Angel Rivera. He's very professional person. He is for sure - the best seller i ever seen. I bought many cars and I know what I say. Me and my wife saying THANK YOU SO MUCH

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DealerRater Jul 31, 2022

BMW of Barrington and a particular Angel Rivera provide an unparalleled level of service. Angel met every need that I had and anticipated many others to make the process of picking out a new car and securing it seamless. I highly recommend him and BMW of Barrington as a whole.

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DealerRater Jul 17, 2022

This was the best experience I have had when dealing out of town for a vehicle! The communication was extremely effortless. Mr. Rivera was top notch- with quick responses and no hesitations with getting whatever information I needed or just wanted. Very pleased!

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DealerRater Jul 13, 2022

My experience with Angel was a 10/10. Great people and great service. I couldn’t ask for a better salesperson than Angel. Quick and efficient. I am proud of buying my m340i from BMW of Barrington. Thanks again Angel.

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DealerRater Jul 7, 2022

I never thought I'd buy a car site un seen from a dealer half way across the country, but I did, and I would do it again from the BMW of Barrington. Classy bunch of people who know their business and execute. The whole process was xxxx near perfect.

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DealerRater Jun 30, 2022

Peter is professional, diligent, and thorough. I was honest about my car needs and Peter showed respect and thoughtfulness throughout my car buying experience. If you find a car at Barrington BMW, you must ask for Peter’s assistance in your pursuit.

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DealerRater Jun 27, 2022

My son and I were very impressed with Angel. He’s knowledgeable, professional, and friendly. I would certainly recommend him if you’re buying a car.

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DealerRater Jun 24, 2022

Great experience. Josh and Peter made the buying process simple. It was a pleasure to work with both of them. Special thanks to Josh for taking the time to show my kids some of the incredible super cars on the lot, they really enjoyed that!

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DealerRater Jun 17, 2022

My experience with Angel was absolutely amazing. I did not feel pressured or rushed and he was very understanding when I changed my mind midstream about the vehicle of interest. I loved the extra care, attention to detail and proactive communication that Angel provided. I would unequivocally recommend Angel and BMW of Barrington.

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DealerRater Jun 16, 2022

Outstanding customer service and attention to detail. When Peter said the car was perfect he was so correct. Thank you Ashton Caroline Mayer

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DealerRater Jun 10, 2022

Mr. Angel is my favorite guy to deal with. Always helpful, always very professional. He will make your purchase easy and make you happy at the end. ⭐️⭐️⭐️⭐️⭐️

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DealerRater Jun 10, 2022

Angel Rivera displayed integrity and honesty throughout my purchase. I'm from Connecticut and bought my pre-owned Honda sight un-seen relying on Angel's interpretation of what an immaculate should look like. There was no disappointment when the car rolled off the delivery truck! The car was spotless, just as he described. Trust in Angel! I already have him looking for another car!

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DealerRater Jun 5, 2022

Working with Angel and Agnus ordering my new X5 was a great experience! Angel was awesome guiding me through the process, really a pleasure to work with. Mark

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DealerRater Jun 1, 2022

Angel was a great salesman. He was patient and answered all of my questions. Everything went very smooth and I would work with Angel again in a heartbeat!

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DealerRater May 24, 2022

Angel was patient with my indecisiveness, and held a car for my wife to see and drive. When that car didn’t make it with her, he was most helpful in putting me into the perfect vehicle for me. A dedicated gentleman.

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DealerRater May 21, 2022

No haggle pricing works. Hopefully this style of sales continues. Angel Riviera was a pleasure to work with. His easy going manner was very refreshing.

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DealerRater May 3, 2022

Angel is a phenomenal resource for your buying needs, highly recommend him to all family and friends!

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DealerRater May 2, 2022

Angel was amazing! He was so helpful and made this process stress free! I highly recommend Angel and I will definitely work with him on ALL future purchases! Thanks Angel!

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DealerRater May 2, 2022

Excelente servicio, excelente empleado Angel tiene 20 estrellas! Bendiciones y éxito.Muy profesional Bless you!

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DealerRater May 2, 2022

Angel Rivera was one of the best salesmen we’ve ever had. Very knowledgeable and made things go smoothly. And even while he was training a new salesman. I love the no haggle price and no need to check with my manager way of selling this investment. Very happy with the car and the service. Got in and out in less than 2 hours including test drive.

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DealerRater Apr 20, 2022

My wife and I were looking for a BMW-X5 and were very pleased with the service provided by Lance Teal at Motor Werks BMW. Lance and the rest of the team were not pushy or overbearing when it came to what we were looking for and definitely enjoyed the "No Pressure" approach.

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DealerRater Apr 20, 2022

It was effortless and enjoyable, purchasing my second car! Lovely! Brandon was very professional seller

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DealerRater Apr 19, 2022

Very friendly and ready to work with. Low pressure. Nice inventory of vehicles to peruse while waiting for paperwork to complete.

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DealerRater Apr 18, 2022

The purchasing experience at Motor Werks is 2nd to none. No tricks, games, or negotiating. Their process is fluid, trustworthy and transparent which helps keep you at ease. Highly recommend Angel Rivera!

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DealerRater Apr 13, 2022

This was my first experience with BMW of Barrington. The experience of purchasing my X5 was effortless and enjoyable. Lance made me feel like a valued customer. He was warm, patient, attentive, and answered my questions directly and honestly. He never tried to "sell me" anything. His follow-up on letting me know the status of my vehicle's production was much appreciated. This was definitely a unique and positive experience all around with Lance and BMW of Barrington. Many thanks.

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DealerRater Apr 13, 2022

Shreena has a very passionate heart, she welcomes us and the entire time we feel comfortable. She is warm-hearted and patient with our questions and she provided me a lot of good advice and suggestions on buying a car. So I would like to say thank you Shreena for your time

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DealerRater Apr 12, 2022

On our way home to Ky with this beautiful new X7. Angel and Agnes were exceptional in helping build this impressive new vehicle. They kept us in the loop and informed all along the way. Took some time due to supply chain, covid, and other outside factors we couldn’t control, but it was well worth the wait. Can’t be happier.

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DealerRater Apr 8, 2022

Keith Rubenstein "Worth the drive no matter where you live!" The car market as of 4/02/2022 is horrible for buyers and sellers. I have been searching for something to lease when my BMW lease (from a competitive dealership) is up in 3 months! I sent one email inquiring about one x3m40i 2022 NEW that was advertised. Within 2 minutes I had not only Pete Jacob the Sales Consultant but his Sales Manager Yesenia Cruz also contact me! I have to admit that impressed me knowing and having experienced from most local dealerships empathy, non urgency. These two invited me in ...

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DealerRater Mar 30, 2022

Angel was unbelievable attentive and kind throughout the car purchasing process. Buying a vehicle has never been so easy. He made sure all of my concerns and needs were addressed and was very easy to contact. Quick to respond to any questions, even after the purchase was complete. I live in Wisconsin, but I would definitely go back to Angel at Barrington BMW for all my future purchases! Highly recommend.

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DealerRater Mar 17, 2022

This dealership was clean and the staff were helpful and knowledgeable. It is very convenient to not have to go into different offices for the financial part.

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DealerRater Mar 16, 2022

Not enough can be said for Angel and this dealership. Like the cars that they sell everything is first class. In over 50 years of buying cars, this was certainly one of easiest and delightful car buying experiences I have ever had. Thank you Angel.

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DealerRater Mar 4, 2022

Amazing place, best dealership in Illinois by all means, customer oriented, and a team of professional people

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DealerRater Mar 4, 2022

Angel did an amazing job. My BMW came out beautifully and he made it such an easy process. Him and the team were very hands on to ensure I was 100% happy with my build which I appreciated. Leading up to pickup day, He was doing all the heavy lifting on the back end to make my experience as easy as possible. Being my first experience buying a car, he made it very easy to explain all the documents/paper work which resulted in a very smooth pickup day! He truly cares about his clients and is incredibly knowledage on what ...

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DealerRater Mar 1, 2022

The moment we walked in we were greeted by Shreena Isho and she did everything to make us feel comfortable and not pressure to buy a car. I dealt with two other dealerships worst experience one was selling me a sold car. Third try was a charm and everyone at BMW of Barrington was AMAZING!

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DealerRater Feb 26, 2022

I was looking to purchase a BMW X7 and BMW of Barrington made it easy and relaxing. I worked with Lance who is a sales representative at BMW of Barrington and made it smoother in the process of purchasing. He is a professional at what he does, thank you

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DealerRater Feb 24, 2022

Lance was not only enthusiastic but also extremely proud! Everything from walking into to the dealership to walking out was actually enjoyable! Motorwerks and Lance both came through with only having to deal with one person from start to finish! Motorwerks and Lance will have our business for years to come! PS we are actually more than thrilled with our new X3!

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DealerRater Feb 12, 2022

Shreena is the best. Thank you much for your service and helping. Hi Hi Hi

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DealerRater Feb 4, 2022

Another beautiful car with the best salesperson Angel! Thank you for your patience and always be there for us! Till the next one!

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DealerRater Feb 2, 2022

Shreena is wonderful! I was able to get my first BMW ever with her help, and that was the best car buying experience I have ever had. Thank you so much!

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DealerRater Jan 23, 2022

Angel gave us outstanding service and a great experience in our new BMW X6 purchase. Great team! Thank You

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DealerRater Jan 18, 2022

Angel was the best Advisor I've encountered. We were able to strike a deal and then suffer delays on closing due to weather, etc. The dealership held the deal open past the deadline for some of the discounts and rebates and honored a good negotiated trade deal. I and thankful for having worked with Angel.

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DealerRater Jan 10, 2022

Agnes was completely exceptional to work with! I feel she went above and beyond to earn my business. I just leased my 3rd BMW 330 from Motor Werks; not only because Agnes was awesome, but the whole Motor Werks experience is unlike any other dealership! Agnes and Motor Werks made me feel heard, valued, and like family - (which lets be honest, most car salesmen and/or dealerships don't really care about anyone). I also had help from Ryan Durso - Business Manager and Peter Jakob - salesman, who were also great to work with. There is no doubt that ...

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DealerRater Jan 6, 2022

Clean, professional and welcoming. Can't wait to purchase from them again! They're the best

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DealerRater Jan 5, 2022

Agnes sold me my first BMW in 2016 when she was at another dealership. It was our first truly favorable new car purchase experience. After unsuccessfully seeking to purchase a new replacement for the past couple of years, we were pleased to reconnect with her at Motor Werks, and she again went above and beyond in finding a new vehicle that met our specific expectations despite the extremely challenging environment. I will recommend Agnes to anyone seeking to buy or lease a BMW, and will continue to work with her on our future purchases.

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DealerRater Jan 5, 2022

Found Josh to be professional and very responsive. He was able to get me answers and responded in a timely manner.

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DealerRater Dec 21, 2021

Agnes is always above and beyond with the whole process. Everything was seamless from beginning to end. She gets every detail right, and makes purchasing a car easy and fun.

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DealerRater Dec 21, 2021

Agnes was amazing and great to work with. She was referred to me by my sister. Agnes made the process of leasing my new X3 so easy and pain free. She went over every option and explained everything to me. She kept me in the loop during the entire build process. Agnes also made the pick-up process simple, fast and pain free. AJ (product specialist) went over everything in the car and took the time to setup my phone and answer all the questions I had about the car. I would recommend Agnes to anyone interested in leasing or buying ...

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DealerRater Dec 16, 2021

Agnes Greda is amazing. She was referred to me by a friend and I would definitely refer her and buy my next car from her. She instills trust and really goes out of her way for her customers.

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DealerRater Dec 15, 2021

Patryck was great to work with! If you have something in mind that you want, he’s going to work tirelessly to get it for you. He’s professional, hard working and very good at his job. We appreciate everything he did for us and the way he always kept us in the loop on what cars are coming in that match our criteria. Highly recommend having him help you find your next car!

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DealerRater Dec 10, 2021

I bought my car out of State and Agnes made it a smooth transition and would do it again. Agnes responded to text and calls in a timely fashion and always had an answer.

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DealerRater Dec 8, 2021

Agnes was wonderful to work with, the whole process from little négociations, order, build and delivery was very smooth thanks to her. I would recommend Agnes to anyone who is looking for a new BMW. AJ was also helpful.

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DealerRater Dec 2, 2021

Agnes was great. Very responsive in all communication. She made the sales process easy and fun. My first time buying a BMW Agnes was very knowledgeable about the X3. I definitely recommend her if you are planning on buying a BMW in the future.

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