Customer Testimonials

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DealerRater Sep 24, 2022

BMW of Barrington is an upscale dealership within the Motor Werks facility. My salesman, Peter, is a young, energetic, hard worker who makes sure that he answers all customer questions and satisfies all customer requests during the sales process. I would definitely work with Peter again on future transactions. Peter explained their policy of picking up my vehicle from my home and dropping off a loaner when my vehicle needs maintenance. I like that. I custom ordered my 2023 BMW X5 45e from the factory. I was happily surprised when my vehicle arrived at the dealership roughly one month before originally ...

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DealerRater Sep 23, 2022

Angel is a consummate professional— courteous, never pushy, considerate, and his word is the deal. No padding. No bait and switch. Low key but very knowledgeable. A pleasure— he made the whole car buying process stressless. I would hire him for my business.

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DealerRater Sep 20, 2022

My husband and I had the pleasure of working with Angel to purchase our 1st BMW. He was easy to work with, professional and knowledgeable, and made the process of purchasing a new vehicle easy and actually enjoyable! We’re so happy with our new BMW and hope to work with Angel again in the future. Thank you!

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DealerRater Sep 19, 2022

Angel is very helpful and professional. I would recommend him to everyone! The sale was stress-free.

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DealerRater Sep 9, 2022

Thank you very much for help understanding and explain how is evrything work my wife she is very happy

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DealerRater Sep 1, 2022

Perfect service, very kind and professional. I would highly recommend to anyone. Angel was just excellent from beginning to end

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DealerRater Aug 26, 2022

My experience with Lance and BMW of Barrington was amazing. I will be back for next purchase. A+ customer service and satisfaction.

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DealerRater Aug 20, 2022

Excellent experience. Friendly. Full disclosures on costs. Fast process. Good price. Car was as expected upon pick up. Would purchase here again.

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DealerRater Aug 14, 2022

Ian Higgins was awesome. He was so excited to show us the vehicle that we came to look at. He was very knowledgeable and helpful in the whole buying experience. We even contacted him a few days later, because we had forgot something in our trade in and he was able to find it, which included looking through the garbage. He was able to find it and fedex it to us, with no trouble. We will definitely be back for my mustang, in the near future.

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DealerRater Aug 5, 2022

Lance did an amazing job keeping on top of the logistics of my purchase in some very challenging times. He’s very professional and knowledgeable.

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DealerRater Jul 31, 2022

We made a purchase with Angel Rivera. He's very professional person. He is for sure - the best seller i ever seen. I bought many cars and I know what I say. Me and my wife saying THANK YOU SO MUCH

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DealerRater Jul 31, 2022

BMW of Barrington and a particular Angel Rivera provide an unparalleled level of service. Angel met every need that I had and anticipated many others to make the process of picking out a new car and securing it seamless. I highly recommend him and BMW of Barrington as a whole.

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DealerRater Jul 17, 2022

This was the best experience I have had when dealing out of town for a vehicle! The communication was extremely effortless. Mr. Rivera was top notch- with quick responses and no hesitations with getting whatever information I needed or just wanted. Very pleased!

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DealerRater Jul 13, 2022

My experience with Angel was a 10/10. Great people and great service. I couldn’t ask for a better salesperson than Angel. Quick and efficient. I am proud of buying my m340i from BMW of Barrington. Thanks again Angel.

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DealerRater Jul 7, 2022

I never thought I'd buy a car site un seen from a dealer half way across the country, but I did, and I would do it again from the BMW of Barrington. Classy bunch of people who know their business and execute. The whole process was xxxx near perfect.

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DealerRater Jun 30, 2022

Peter is professional, diligent, and thorough. I was honest about my car needs and Peter showed respect and thoughtfulness throughout my car buying experience. If you find a car at Barrington BMW, you must ask for Peter’s assistance in your pursuit.

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DealerRater Jun 27, 2022

My son and I were very impressed with Angel. He’s knowledgeable, professional, and friendly. I would certainly recommend him if you’re buying a car.

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DealerRater Jun 24, 2022

Great experience. Josh and Peter made the buying process simple. It was a pleasure to work with both of them. Special thanks to Josh for taking the time to show my kids some of the incredible super cars on the lot, they really enjoyed that!

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DealerRater Jun 17, 2022

My experience with Angel was absolutely amazing. I did not feel pressured or rushed and he was very understanding when I changed my mind midstream about the vehicle of interest. I loved the extra care, attention to detail and proactive communication that Angel provided. I would unequivocally recommend Angel and BMW of Barrington.

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DealerRater Jun 16, 2022

Outstanding customer service and attention to detail. When Peter said the car was perfect he was so correct. Thank you Ashton Caroline Mayer

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DealerRater Jun 10, 2022

Mr. Angel is my favorite guy to deal with. Always helpful, always very professional. He will make your purchase easy and make you happy at the end. ⭐️⭐️⭐️⭐️⭐️

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DealerRater Jun 10, 2022

Angel Rivera displayed integrity and honesty throughout my purchase. I'm from Connecticut and bought my pre-owned Honda sight un-seen relying on Angel's interpretation of what an immaculate should look like. There was no disappointment when the car rolled off the delivery truck! The car was spotless, just as he described. Trust in Angel! I already have him looking for another car!

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DealerRater Jun 5, 2022

Working with Angel and Agnus ordering my new X5 was a great experience! Angel was awesome guiding me through the process, really a pleasure to work with. Mark

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DealerRater Jun 1, 2022

Angel was a great salesman. He was patient and answered all of my questions. Everything went very smooth and I would work with Angel again in a heartbeat!

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DealerRater May 24, 2022

Angel was patient with my indecisiveness, and held a car for my wife to see and drive. When that car didn’t make it with her, he was most helpful in putting me into the perfect vehicle for me. A dedicated gentleman.

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DealerRater May 21, 2022

No haggle pricing works. Hopefully this style of sales continues. Angel Riviera was a pleasure to work with. His easy going manner was very refreshing.

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DealerRater May 3, 2022

Angel is a phenomenal resource for your buying needs, highly recommend him to all family and friends!

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DealerRater May 2, 2022

Angel was amazing! He was so helpful and made this process stress free! I highly recommend Angel and I will definitely work with him on ALL future purchases! Thanks Angel!

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DealerRater May 2, 2022

Excelente servicio, excelente empleado Angel tiene 20 estrellas! Bendiciones y éxito.Muy profesional Bless you!

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DealerRater May 2, 2022

Angel Rivera was one of the best salesmen we’ve ever had. Very knowledgeable and made things go smoothly. And even while he was training a new salesman. I love the no haggle price and no need to check with my manager way of selling this investment. Very happy with the car and the service. Got in and out in less than 2 hours including test drive.

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DealerRater Apr 20, 2022

My wife and I were looking for a BMW-X5 and were very pleased with the service provided by Lance Teal at Motor Werks BMW. Lance and the rest of the team were not pushy or overbearing when it came to what we were looking for and definitely enjoyed the "No Pressure" approach.

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DealerRater Apr 20, 2022

It was effortless and enjoyable, purchasing my second car! Lovely! Brandon was very professional seller

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DealerRater Apr 19, 2022

Very friendly and ready to work with. Low pressure. Nice inventory of vehicles to peruse while waiting for paperwork to complete.

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DealerRater Apr 18, 2022

The purchasing experience at Motor Werks is 2nd to none. No tricks, games, or negotiating. Their process is fluid, trustworthy and transparent which helps keep you at ease. Highly recommend Angel Rivera!

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DealerRater Apr 13, 2022

This was my first experience with BMW of Barrington. The experience of purchasing my X5 was effortless and enjoyable. Lance made me feel like a valued customer. He was warm, patient, attentive, and answered my questions directly and honestly. He never tried to "sell me" anything. His follow-up on letting me know the status of my vehicle's production was much appreciated. This was definitely a unique and positive experience all around with Lance and BMW of Barrington. Many thanks.

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DealerRater Apr 13, 2022

Shreena has a very passionate heart, she welcomes us and the entire time we feel comfortable. She is warm-hearted and patient with our questions and she provided me a lot of good advice and suggestions on buying a car. So I would like to say thank you Shreena for your time

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DealerRater Apr 12, 2022

On our way home to Ky with this beautiful new X7. Angel and Agnes were exceptional in helping build this impressive new vehicle. They kept us in the loop and informed all along the way. Took some time due to supply chain, covid, and other outside factors we couldn’t control, but it was well worth the wait. Can’t be happier.

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DealerRater Apr 8, 2022

Keith Rubenstein "Worth the drive no matter where you live!" The car market as of 4/02/2022 is horrible for buyers and sellers. I have been searching for something to lease when my BMW lease (from a competitive dealership) is up in 3 months! I sent one email inquiring about one x3m40i 2022 NEW that was advertised. Within 2 minutes I had not only Pete Jacob the Sales Consultant but his Sales Manager Yesenia Cruz also contact me! I have to admit that impressed me knowing and having experienced from most local dealerships empathy, non urgency. These two invited me in ...

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DealerRater Mar 30, 2022

Angel was unbelievable attentive and kind throughout the car purchasing process. Buying a vehicle has never been so easy. He made sure all of my concerns and needs were addressed and was very easy to contact. Quick to respond to any questions, even after the purchase was complete. I live in Wisconsin, but I would definitely go back to Angel at Barrington BMW for all my future purchases! Highly recommend.

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DealerRater Mar 17, 2022

This dealership was clean and the staff were helpful and knowledgeable. It is very convenient to not have to go into different offices for the financial part.

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DealerRater Mar 16, 2022

Not enough can be said for Angel and this dealership. Like the cars that they sell everything is first class. In over 50 years of buying cars, this was certainly one of easiest and delightful car buying experiences I have ever had. Thank you Angel.

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DealerRater Mar 4, 2022

Amazing place, best dealership in Illinois by all means, customer oriented, and a team of professional people

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DealerRater Mar 4, 2022

Angel did an amazing job. My BMW came out beautifully and he made it such an easy process. Him and the team were very hands on to ensure I was 100% happy with my build which I appreciated. Leading up to pickup day, He was doing all the heavy lifting on the back end to make my experience as easy as possible. Being my first experience buying a car, he made it very easy to explain all the documents/paper work which resulted in a very smooth pickup day! He truly cares about his clients and is incredibly knowledage on what ...

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DealerRater Mar 1, 2022

The moment we walked in we were greeted by Shreena Isho and she did everything to make us feel comfortable and not pressure to buy a car. I dealt with two other dealerships worst experience one was selling me a sold car. Third try was a charm and everyone at BMW of Barrington was AMAZING!

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DealerRater Feb 26, 2022

I was looking to purchase a BMW X7 and BMW of Barrington made it easy and relaxing. I worked with Lance who is a sales representative at BMW of Barrington and made it smoother in the process of purchasing. He is a professional at what he does, thank you

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DealerRater Feb 24, 2022

Lance was not only enthusiastic but also extremely proud! Everything from walking into to the dealership to walking out was actually enjoyable! Motorwerks and Lance both came through with only having to deal with one person from start to finish! Motorwerks and Lance will have our business for years to come! PS we are actually more than thrilled with our new X3!

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DealerRater Feb 12, 2022

Shreena is the best. Thank you much for your service and helping. Hi Hi Hi

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DealerRater Feb 4, 2022

Another beautiful car with the best salesperson Angel! Thank you for your patience and always be there for us! Till the next one!

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DealerRater Feb 2, 2022

Shreena is wonderful! I was able to get my first BMW ever with her help, and that was the best car buying experience I have ever had. Thank you so much!

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DealerRater Jan 23, 2022

Angel gave us outstanding service and a great experience in our new BMW X6 purchase. Great team! Thank You

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DealerRater Jan 18, 2022

Angel was the best Advisor I've encountered. We were able to strike a deal and then suffer delays on closing due to weather, etc. The dealership held the deal open past the deadline for some of the discounts and rebates and honored a good negotiated trade deal. I and thankful for having worked with Angel.

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DealerRater Jan 10, 2022

Agnes was completely exceptional to work with! I feel she went above and beyond to earn my business. I just leased my 3rd BMW 330 from Motor Werks; not only because Agnes was awesome, but the whole Motor Werks experience is unlike any other dealership! Agnes and Motor Werks made me feel heard, valued, and like family - (which lets be honest, most car salesmen and/or dealerships don't really care about anyone). I also had help from Ryan Durso - Business Manager and Peter Jakob - salesman, who were also great to work with. There is no doubt that ...

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DealerRater Jan 6, 2022

Clean, professional and welcoming. Can't wait to purchase from them again! They're the best

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DealerRater Jan 5, 2022

Agnes sold me my first BMW in 2016 when she was at another dealership. It was our first truly favorable new car purchase experience. After unsuccessfully seeking to purchase a new replacement for the past couple of years, we were pleased to reconnect with her at Motor Werks, and she again went above and beyond in finding a new vehicle that met our specific expectations despite the extremely challenging environment. I will recommend Agnes to anyone seeking to buy or lease a BMW, and will continue to work with her on our future purchases.

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DealerRater Jan 5, 2022

Found Josh to be professional and very responsive. He was able to get me answers and responded in a timely manner.

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DealerRater Dec 21, 2021

Agnes is always above and beyond with the whole process. Everything was seamless from beginning to end. She gets every detail right, and makes purchasing a car easy and fun.

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DealerRater Dec 21, 2021

Agnes was amazing and great to work with. She was referred to me by my sister. Agnes made the process of leasing my new X3 so easy and pain free. She went over every option and explained everything to me. She kept me in the loop during the entire build process. Agnes also made the pick-up process simple, fast and pain free. AJ (product specialist) went over everything in the car and took the time to setup my phone and answer all the questions I had about the car. I would recommend Agnes to anyone interested in leasing or buying ...

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DealerRater Dec 16, 2021

Agnes Greda is amazing. She was referred to me by a friend and I would definitely refer her and buy my next car from her. She instills trust and really goes out of her way for her customers.

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DealerRater Dec 15, 2021

Patryck was great to work with! If you have something in mind that you want, he’s going to work tirelessly to get it for you. He’s professional, hard working and very good at his job. We appreciate everything he did for us and the way he always kept us in the loop on what cars are coming in that match our criteria. Highly recommend having him help you find your next car!

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DealerRater Dec 10, 2021

I bought my car out of State and Agnes made it a smooth transition and would do it again. Agnes responded to text and calls in a timely fashion and always had an answer.

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DealerRater Dec 8, 2021

Agnes was wonderful to work with, the whole process from little négociations, order, build and delivery was very smooth thanks to her. I would recommend Agnes to anyone who is looking for a new BMW. AJ was also helpful.

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DealerRater Dec 2, 2021

Agnes was great. Very responsive in all communication. She made the sales process easy and fun. My first time buying a BMW Agnes was very knowledgeable about the X3. I definitely recommend her if you are planning on buying a BMW in the future.

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DealerRater Nov 30, 2021

Agnes makes Motorwerks and the luxury image it wants come to life for her clients. She puts the client first!

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DealerRater Nov 29, 2021

BMW of Barrington is so easy to work with and the Service Department is impeccable. Agnes is the best!

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DealerRater Nov 25, 2021

Great experience. Agnes Greda is awesome, great professional. He assures you get your needs met! And car is awesome!

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DealerRater Nov 22, 2021

Keaton is an outstanding salesman and made my entire car buying experience so smooth and seamless! We will be back for the next car soon! He is very customer focused and I was in and out with my brand new car in 45 minutes!

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DealerRater Nov 21, 2021

WHAT A CAR BUYING EXPERIENCE! Agnes was spectacular in getting this entire deal done, from A2Z! This is the 2nd or 3rd BMW I got from Agnes; she really is the best & I won’t buy a car from anyone else! Agnes is not your “average sales person”, she is knowledgeable, honest, accurate AND quick!! She makes you feel like a friend, or family member & treats you with the highest customer service & respect. This was another unforgettable car buying experience with Agnes. Motor Werks is lucky to have such an incredible & dedicated employee representing their ...

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DealerRater Nov 19, 2021

My husband and I had an amazing experience buying a new car with Keaton! It was easy, fast & stress free. We are so grateful we got the pleasure of working with Keaton and the rest of them team!

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DealerRater Nov 13, 2021

Great communication with customer. Peter paid a lot of attention to what I wanted in a car. Liked the dedicated tech support after my purchase. Glad to be back driving the Ultimate Driving Machine!

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DealerRater Nov 13, 2021

Peter was absolutely fantastic. He did his best to make sure that I understood the entire process of purchasing from BMW, and made sure I got the best value for my trade-in. I hope to work with him again in the future!

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DealerRater Nov 12, 2021

Angel was the most helpful and knowledgeable auto salesman I've ever worked with. We purchased our BMW without ever visiting the dealership or driving the car. Angel helped with doing a through video walk-around and spending much time with us on the phone answering questions. He arranged delivery of the car to us via a transport company. The car was in excellent condition, exactly as described by Angel, and we couldn't be happier with the transaction and attention provided by him. Thank you Angel!

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DealerRater Nov 11, 2021

Keaton was a pleasure to work with. He made our experience enjoyable. He has great product knowledge and answered any and all of our questions. We really look forward to seeing him again!

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DealerRater Nov 11, 2021

Shreena made buying a car fun! And she knows her products inside out. She really helped us pick the car that exactly fit our needs and wants., and walked us through configuring our perfect vehicle.

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DealerRater Nov 11, 2021

I like Motor Werks of Barrington! This is my third car from you guys this year. Agnes was absolutely fantastic to do business with!

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DealerRater Nov 6, 2021

It was an amazing experience. We came in we a particular vehicle in mind and after test driving it we realized that car was not a good fit. Agnes asked a few questions and we left extremely satisfied. She was personable, knowledgeable, and committed to helping us find the perfect car.

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DealerRater Nov 5, 2021

Beautiful dealership love that there are several makes and models all under one roof. Cleanliness and staff courtesy is amazing

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DealerRater Nov 3, 2021

Agnes Greda was an excellent sales advisor, she paid attention to detail and answered all of our questions. She is friendly and professional. Agnes goes out of her way to communicate to us.

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DealerRater Nov 1, 2021

Agnes is just remarkable to work with. Exceeds expectations in every way possible! Will always come back to her as best individual I have every dealt with going through the process of buying a car. And just a great person as wel!

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DealerRater Oct 16, 2021

Great experience. With the exception of extended delays due to parts, it has been great

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DealerRater Oct 9, 2021

Everyone is super helpful & informative! This is my first time buying a car & I’m so glad I chose BMW of Barrington. Agnes was hands down the best. She knows what she’s doing & explained everything in a way I could easily understand. She doesn’t want to push you into making a decision that you aren’t 100% sure of & made the process so easy. She’s always there to help if you need anything.

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DealerRater Oct 8, 2021

Agnes, was the best sales person I ever met in my life. I have been driving BMW, for the past 12 years. Agnes, is very knowledgeable in sales presentations, customer service, as well as financial knowledge. Hats, off to her. Wishing her the best always! I can guarantee you folks Agnes, cannot be replaced in this business. Good job Agnes! May God Bless you🙏 Sincerely, JK

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DealerRater Sep 27, 2021

Ryan and Agnes are the best people I’ve ever met!!! When you go to this location with any question I Highly recommend to ask for Agnes or Ryan, they are very professional, helpful, friendly. We had the best experience purchasing our BMW X5 from them. The process was smooth and easy, no surprises , very honest end open to customers! It’s far from my house , but if I need anything I will only go to this location. Thank you again Ryan and Agnes for the best service I’ve ever received!!! 👍🏻👍🏻👍🏻❤️

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DealerRater Sep 27, 2021

Agnes was very knowledgeable and professional. Very friendly and talkative. I enjoyed my time buying the new X5M.

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DealerRater Sep 22, 2021

Best experience!! Josh Hastings went above and beyond what was expected!! We are so happy!

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DealerRater Sep 18, 2021

Shreena is a fantastic, straightforward and knowledgeable sales person. Her attention to detail and ability to navigate issues on my behalf has completely changed my view of what a dealership can be. When the Land Rover I purchased used developed a fan blower issue shortly after leaving the lot, I was completely taken care of by her and Terry. Shreena was an excellent advocate while the vehicle was being fixed, always keeping me up to date on the vehicle's status- even on her days off! Shreena will certainly be our first call when it's time for us to ...

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DealerRater Sep 17, 2021

Agnes made the process fun. She was responsive, knowledgeable and kind. I appreciated her attention to detail. She's the best Sales Person I have ever had. She's direct and honest. I highly recommend working with her. You will get exactly what you want and need.

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DealerRater Sep 12, 2021

Had an excellent experience with BMW of Barrington. Multiple people were helping out at all times and service was top notch. Very pleasant and above all they were never aggressive. They were polite & courteous at all times.

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DealerRater Sep 10, 2021

Awesome sales person!! Always on top of it and always showed that she cared. I use to hate getting a car but she has made it so pleasurable and easy.

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DealerRater Sep 10, 2021

Excellent Customer Service- Attention to detail, prompt and efficient communication, Informative to place us in the vehicle to meet our wants/needs and friendly. From initial inquiry to delivery of our vehicles Sharon our sales Rep remained in contact with any updates. Thank you Thank you Thank you! We have just purchased our 3rd BMW and could not be happier. I would also like to add the excellent customer service did not end with the delivery of our vehicles- Service and Car support continues to provide outstanding care and attention.

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DealerRater Aug 19, 2021

very polite seller. competently versed in their business. knows how to listen to wishes. recommend for buyers.

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DealerRater Aug 19, 2021

Best service Peter was great. No gimmicks. Everything was straight forward. I highly recommend buying a car here. I would do it again. Nice job Peter!

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DealerRater Aug 14, 2021

Angel Rivera is what purchasing a car should be all about from the first time that I spoke with him on the phone to the moment I set foot on the showroom floor. We drove from over 2 hours away in order to see and test drive a vehicle. Upon arriving, he greeted us promptly, had the vehicle ready and also had cold refreshments waiting for us. Upon going over the sales agreement and the various other options available for purchase, he listened to everything that we wanted and recommended the most beneficial and cost effective plan for the money. After ...

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DealerRater Aug 12, 2021

Thanks to Angel for making the car buying experience the best we have had. He was approachable, friendly, conscientious, knowledgeable and his follow through has been terrific. A true professional!

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DealerRater Aug 11, 2021

Can't say enough about Agnes. She's the best sales person I have ever worked with and goes out of her way to ensure an easy, efficient and enjoyable experience from looking at car options to the final purchase. One thing I like most is how she pays attention to all of the small details that make the buying experience easy - from proving Velcro strips for an Easy-Pass to providing a separate copy of a wheel coverage policy for the car, it's these little things that make a difference. Chris Lima, the BMW general manager at Barrington, ...

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DealerRater Aug 11, 2021

Agnes and Mr. Chris Lima are highly valued assets and are worth their weight in gold. They took the pain out of my car buying experience. Honda parts, Justin is awesome as well. He was more than helpful getting parts for repairs and accessories.

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DealerRater Aug 10, 2021

Keaton Bruder & Joshua Hastings are the dream team to work with in obtaining your dream car. I’ve been to many dealerships before and never have I ever received such warmth & help as I’ve with Keaton & Josh. They were very patient with helping and explaining every single details with selection & purchasing the car. If you’re ever in the market for a new or used car, Keaton & Josh are the people to ask for! They treated us like a family member, and for sure I will be back looking for them whenever I’m ...

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DealerRater Aug 9, 2021

I ordered a BMW M2 competition in April and it took until August to get to me from Germany. Agnes was great and provided me with regular updates through the process, and accommodate my request to have the car detailed and ppf wrapped off site. I will likely buy all future vehicles from Agnes due to the low pressure and honest environment

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DealerRater Aug 2, 2021

Bought my first car and just loved the experience of BMW. Angel was the best and made sure it was a smooth process from start to end.

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DealerRater Jul 26, 2021

Awesome experience and great sales person. I felt comfortable with the whole process. Keaton didn’t try to “sell” rather asked me questions of what I like and was looking for and then found the fit. Highly recommend him, professional and fun from start to end. Nice job!!!

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